“…….its one of the best customer service experience I have ever had!”

“…..agent has been extremely helpful in rectifying an on going technical problem. I was very happy with his professionalism, his etiquette and demeanor. I suggest that the supervisor double his wages and grant him extended breaks. Seriously he is an asset to the service team..”

“May I thank Member Service Associate for his help in making my payment fast and painless and for helping me reconnect after I had been out of the country for 10 days or so..”

“In particular I would like to thank Support Engineer on 2nd level support for the time he spent with me on this as (upon my request) he tried various options to see if my line could handle any more speed. His advice was excellent and helped me understand how the different profiles worked. I also appreciate the helpfulness of 1st level support in allowing me to speak to him directly..”

“Dear Customer Support, thanks a lot for the reply, I appreciate your help greatly and this has been the quickest response ever..”

“..A short e-mail to say I am very happy with my connection now and the feedback from your company has also been good. You have acted with all my best interests and should be commended! I heard rumors of you launching a TV over IP service, let me know and I would be interested in extending my services with you..”

“ Thank you. You are incredibly knowledgeable! Very polite and totally sorted out my problem..”

“..Your customer service is very good and your staff help with advice and support with most perennial issues..”

“…I really appreciate the hard work your staff puts into solving customer queries. The turn around time is just soup-to-nuts and extremely impressive..”